Refunds and Returns=
We want you to be happy with your purchases. If for whatever reason you are unhappy, please call or email us to let us know.
Our contact information
Business email address (email@example.com)
By standard mail It's All About Paris, 8665 Rolling Acres,
Rockford, Michigan, 49341
Itís All About Paris takes pride in our products and services. While we strive for perfect product and delivery every time, we are aware that problems can occur. Please be sure to inspect the contents of your package immediately upon receipt. If you have an issue with a product that doesn't work or otherwise isn't quite right, please let us know and review our policies below. We hope this helps make every transaction as smooth as possible.
Purchases may be returned (POSTMARKED) within 7 business days of receipt of order. Please email us with your name, address, phone number, reason for return and order number at firstname.lastname@example.org, or via the ď Contact UsĒ page. You may be contacted by us for further information and instructions.
If you are not pleased with your purchase and we have come to an agreement about a return or exchange, please initiate the following steps.
+Notify email@example.com and we will evaluate the transaction with you. Please indicate why you wish to return the item. It's All About Paris may deem it appropriate to exchange the item or issue a refund credit via PayPal. Please allow 1-3 weeks, after we have received your returned item, for your refund. Refunds will be applied back to the payment method used to complete your transaction.
+Repack the item in its original packaging and include the packing invoice.
+Send back your item(s) with an insured courier. Retain your insurance receipt. It's All About Paris will not be responsible for product lost or damaged in return transit. Please be sure to use a traceable method to ensure a safe and documented delivery.
+Notify us, via email, that your return has been shipped at firstname.lastname@example.org. Please include the name of the carrier and the tracking number. Ship to: Please find the return address on the label affixed to your package.
It's All About Paris will not pay for postage on any returned merchandise unless the return is a result of our error or for some other reason deemed appropriate by Itís All About Paris.
We make every effort to pack and ship our products carefully and we expect the same consideration. All products that are returned need to be packaged in a similar fashion as when received to ensure damage does not occur while in the return transit. Please see Damaged/Lost in Shipping instructions below.
If the return is not a result of an error on our part we may institute the following policy: You will be credited for the merchandise only, less a 20% restocking fee. Original shipping charges are non-refundable. Please allow 1-3 weeks for your refund. Refunds will be applied back to the payment method used to complete your initial transaction via PayPal.
Itís All About Paris does not accept returns on special ordered items.
It's All About Paris is not responsible for shipping charges on returned items unless agreed to by It's All About Paris in the return discussions and/or in writing.
If we have come to an agreement and It's All About Paris deems is appropriate to issue a refund, the refund transaction will be processed via PayPal. Please allow 1-3 weeks after we have received your returned item for your refund. Refunds will be applied back to the payment method used to complete your initial transaction.
Procedures Payments- It's All About Paris accepts only PayPal for financial transactions at this time. We do not accept cash or COD's. You can use your credit card of choice thru PayPal. When we receive your payment, your order will be shipped.
Shipping Options- It's All About Paris makes every effort to used the most cost effective and/or efficient form of transport.
Damage/Loss in Shipping- We take every precaution to make sure your package arrives in a complete and timely manner. However, "stuff" happens. If your package does not arrive, or arrives damaged, please immediately contact us and the shipping carrier. Hold on to the container and all the packing materials until advised otherwise by Its All About Paris and/or the shipping carrier. They may need to inspect the merchandise . Call the shipping carrier and then email us the information for the carrier so we can process the claim.
Returning Unopened Item(s)- ALL RETURNS MUST BE SENT BACK (POSTMARKED) WITHIN 7 BUSINESS DAYS OF THE PRODUCT BEING DELIVERED TO YOUR DOOR. ITEM(S) MUST BE IN ORIGINAL PACKAGING AND WITH ALL ORIGINAL CONTENTS. Please be sure to include the following with your return: Your It's All About Paris order number, contact information, email address and why you are returning the product(s). You may send the merchandise back via the shipping carrier of your choice. Please be sure to use a traceable method to ensure a safe and documented delivery.
Defective Items- All defective claims must be made within 7 business days from the day you receive your purchase. www.itsallaboutparis.com does not warranty your purchase. If your item should break after 3 days of normal use we will be happy to supply you with the manufacturer's contact information and it will be your responsibility to contact them for any and all warranties they may provide. We cannot accept defective items back after the stated time frame due to the fact that we do not know the elements/conditions in which the item was used.
International Transactions- Customs, duties and taxes levied by the country of destination are the responsibility of the purchaser. Customs, duties and taxes levied by the country of origin ( USA ) are the responsibility of the seller. On the rare occasion where refunds may be issued on international transactions shipping will not be refunded.
You agree to pay all charges including any tax and shipping charges, incurred by your use of this service.
You understand that under no circumstances shall It's All About Paris and/or the web site be liable for any damage to your computer or software that may have resulted, however direct, or incidental from your use of the web site or access to the inter net.
We reserve the right to change the contents of this page and all pages in the web site without notice. It's All About Paris offers no warranties of any kind for any product sold through this web site. Please be advised that while we make every effort the insure the accuracy of the information provided herein we make no guarantee about that accuracy.
It's All About Paris web site may include links to other inter net sites maintained by other parties ( " Linked Sites") These links are provided as a convenience, the inclusion of Linked Sites does not imply out endorsement of other sites or that site content. You access Linked Sites at your own risk and by accessing them you leave this website. Linked Sites are not under the control of It's All About Paris or itsallaboutparis.com and they are not responsible for the contents of any other Site.